Patients & Caregivers

In 2021, the New Mexico Department of Health Medical Cannabis Program introduced an Online Patient Portal (The New Mexico Department of Health Medical Cannabis Program Online Portal).

The Online Patient Portal provides qualified patients and their designated caregivers with 24-hour access to check the status of their application, check their available units, review their sales history, and access their electronic card. In addition, when working with an authorized medical provider, they can complete and submit applications electronically.

Find out how to apply by reviewing the 3-step instruction process and how to access your electronic card

MCP office. Incoming mail, general delivery or certified, is routed through the DOH mail room. Please allow 5 working days from the date mailed before checking on your application.

The Medical Cannabis Program may take up to 30 days from the date a complete application is received at the MCP office to approve or deny the application. An additional 5 business days are allowed to process and issue the registry identification cards. We recommend that applications be submitted 45 to 60 days before expiration to avoid problems obtaining or possessing medical cannabis.

Applications

Electronic Applications (processed within 5 business days of receipt)

When working with an authorized medical provider, you can complete and submit your applications electronically. Applications submitted through the Online Patient Portal are typically processed within 5 business days; you can access your electronic card upon approval (see instructions).

Paper Applications

NOTE: The program will no longer accept Paper Applications after April 1, 2023.

Program Information and Resources

• • Medical Cannabis HIPAA Authorization
  • Online Patient Portal – Patient Enrollment Instructions

  Finding Medical Cannabis Dispensaries in New Mexico

  To find a dispensary near you, simply search in your online browser for “Cannabis dispensary near me”. Please remember to check with the location to confirm hours of operation.

  --> --> NMAC for Qualified Personal Production License before applying.

  --> NMAC for Qualified Personal Production License before applying.

  Information Change Application

  If you have had a legal name change, visit the Online Patient Portal to complete an Information Change Application.

  If you have lost your physical card, you can access your electronic card through the Online Patient Portal (see instructions).

  Caregivers

  You must be designated as a Caregiver by:

  • A new Patient enrolling in the New Mexico Department of Health, Medical Cannabis Program.
    • For a new or recertifying Patient, the Caregiver will be added to Patient application, so that the Medical Provider and Patient to approve.
    • For an existing Patient adding a Caregiver, you will need to visit the Patients Medical Provider to start a Caregiver application. Once the Patient approves you as their Caregiver, you will receive an email notification to complete the application.

    Please refer to our instructions for detailed information on Online Patient Portal enrollment, completing the Caregiver application and how to access your electronic card.

    Latest Patient Statistics

    Please visit Resource, Publications and Archives for Patient Statistics Reports for details on the number of active patients in the program, active personal production licenses, number of active patients grouped by qualifying condition, and more.